Welcome to EmotiGrow (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, platform, and related services (collectively, the “Services”).
By accessing or using EmotiGrow, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our Services, personalize experiences, and ensure security. The information we may collect includes:
a. Information You Provide
- Account information: name, email address, and password when you create an account.
- Profile information: optional details such as your child’s age group, learning preferences, or progress data.
- Payment information: if you purchase a subscription, billing details are processed securely by our payment provider (we do not store credit card details).
- Communication data: messages or feedback you send us via email or forms.
b. Automatically Collected Information
- IP address, browser type, operating system
- Pages visited, time spent, and usage patterns
c. Cookies and Similar Technologies
We use cookies to:
- Enable login sessions
- Remember user preferences
- Analyze usage to improve performance
You can control or delete cookies through your browser settings.
2. How We Use Your Information
We use your data to:
- Provide and maintain the EmotiGrow platform
- Communicate updates, offers, and support information
- Improve the content and usability of our Services
- Comply with legal obligations and prevent fraud
We never sell your personal information.
4. Data Security
We use industry-standard security measures to protect your information, including encryption, secure servers, and restricted access. However, no online system is 100% secure, and we cannot guarantee absolute protection against unauthorized access.
5. Data Retention
We retain personal information only as long as necessary to:
- Provide our Services
- Comply with legal obligations
You may request deletion of your account and data at any time (see Section 8).
6. Children's Privacy
EmotiGrow is designed to promote emotional intelligence in children but is intended for use under parental or guardian supervision. We do not knowingly collect personal information directly from children under 13 without parental consent. If we learn that we have collected such information inadvertently, we will delete it promptly.
7. Your Rights
Depending on your location, you may have the right to:
- Request deletion (“right to be forgotten”)
- Withdraw consent for marketing communications
To exercise these rights, please contact us using our contact page.
8. Managing Your Information
- Access or update account details through your EmotiGrow dashboard
- Unsubscribe from emails by clicking “unsubscribe” in any message
- Request full deletion of your account by emailing us via the contact page.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When we do, we will revise the “Last Updated” date above. Significant changes will be communicated via email or notice on our website.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us via the contact page.
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